Job Details

  

 
Student Assistant, Language Resource Center
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Job ID 4470
Job Type On-Campus Jobs (FWS) Tier 1
Employer Foreign Languages & Literatures - Language Resource Center
Date Posted Aug 04, 2025
Category Administrative
Job Description

Student Assistants will support the Language Resource Center by assisting patrons in the use of the facilities, maintaining the cleanliness and appearance of the Center, and participating in directed projects and other duties as assigned.


Responsibilities Specific to the Position:
• Greet patrons and direct them to appropriate room/solution
• Multimedia management, to include scanning, digitizing, printing, classifying, archiving and filing
• Answer phones and direct calls to appropriate personnel
• Cover desks or work stations during personnel breaks and meetings
• Assist with special projects as assigned
• Delivery to WLC main office and faculty offices and classrooms

10-20 hours per week for the entire academic year (August through May, with the option of working the summer sessions) during open office hours (8 am-5 pm Monday-Friday)

Applicants for this position should fill out the LRC Position Application form located at https://lrc.utk.edu/about/jobs.html, selecting the "LRC Assistant (FWS Position)" option as they fill out the form. Please apply online. Faxes and emails will not be accepted.

Job Requirements

Qualifications Specific to the Position:


• Ability to work independently and handle multiple responsibilities at once
• Proficiency with computer systems and applications
• Ability to speak a second language preferred, but not required
• Strong interpersonal skills
• Strong customer service skills
• Attention to detail

Evaluation Procedure

To ensure continuous improvement and development, student employees will be evaluated regularly through a structured and supportive process. The evaluation procedures are designed to provide clear and constructive feedback, promote professional growth, and maintain high performance standards. The procedures are as follows:

 

**1. Initial Orientation and Training Feedback**

- **Timing:** Within the first two weeks of employment.

- **Process:** Following the initial orientation period, student employees will receive feedback on their understanding of job responsibilities, workplace policies, and initial performance. This feedback session will be informal and aimed at providing guidance and support as they settle into their new role.

 

**2. Monthly Check-In Meetings**

- **Timing:** Once a month.

- **Process:** Supervisors will hold brief, informal check-in meetings with each student employee. These meetings will focus on discussing any immediate concerns, answering questions, and providing quick feedback on recent performance. It also serves as an opportunity for student employees to express any challenges they are facing and seek guidance.

 

**3. Mid-Semester Performance Review**

- **Timing:** Midway through each academic semester.

- **Process:** A formal performance review will be conducted by the supervisor. This review will assess the student employee’s performance based on specific criteria such as punctuality, quality of work, teamwork, communication skills, and adherence to workplace policies. Written feedback will be provided, highlighting strengths and areas for improvement. The student employee will have the opportunity to discuss the feedback and set goals for the remainder of the semester.

 

**4. End-of-Semester Evaluation**

- **Timing:** At the end of each academic semester.

- **Process:** A comprehensive evaluation will be conducted to review the overall performance of the student employee throughout the semester. This will include an assessment of their progress on previously set goals, their contributions to the team, and their professional development. Written feedback will be provided, along with recommendations for future growth.

 

**5. Continuous Feedback**

- **Timing:** Ongoing.

- **Process:** We will also provide continuous feedback outside of the scheduled evaluations. This includes acknowledging good performance, addressing any issues promptly, and offering support as needed. Open communication is promoted to ensure that student employees feel supported and valued in their roles.

 

**6. Self-Evaluations**

- **Timing:** At mid-semester and end-of-semester reviews.

- **Process:** Student employees will be asked to complete a self-evaluation form prior to their formal review meetings. This allows them to reflect on their own performance, recognize their achievements, and identify areas they wish to improve. The self-evaluation will be discussed during the review meeting and considered in the final evaluation.

 

By following these evaluation procedures, we aim to create a supportive environment that fosters personal and professional growth for our student employees, ensuring their success in their roles and preparing them for future career opportunities.

Available Openings 6
Hours 10.0 to 18.0 hours per week
Hourly Rate $11.00/hour
Time Frame All Year
Contact Name Douglas Canfield
Contact Email dcanfiel@utk.edu
Work Location Room G013, Alumni Memorial Building
Phone 865-974-6494
Fax N/A
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