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Job ID |
4952 |
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Job Type |
On-Campus Jobs (FWS) Tier 1 |
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Employer |
Honors & Scholars Programs |
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Date Posted |
Jul 29, 2026 |
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Category |
Administrative |
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Job Description |
The University Honors Student Assistant serves as the first point of contact for current students, prospective students, families, and guests visiting or contacting University Honors. This role provides valuable professional experience in customer service, communication, and administrative support within a dynamic higher education environment, while also assisting with a variety of departmental needs.
Student Assistants will work on the frontline for customer service and troubleshooting issues in the University Honors front office area. Their role supports the daily functions of the office and the positive reputation and attitude we portray to students, employers, campus administrators, and the public. Key Responsibilities: - Front Desk Reception:
- Greet and welcome prospective students, families, current students, and visitors to the University Honors office.
- Assist prospective students and families in navigating campus resources.
- Provide a warm, professional, and helpful first impression.
- Staff the front desk of the University Honors office during normal working hours (Monday through Friday, 8 a.m. to 5 p.m.).
- Administrative & Departmental Support:
- Maintain and update printed materials and resources in the reception area.
- Assist with data entry, filing, or preparing materials for events and meetings.
- Support various other departmental projects and needs as requested by University Honors staff.
- Event Support:
- Assist during University Honors events, such as open houses, info sessions, or special receptions (as needed).
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Job Requirements |
Qualifications: - Resume submission required for application consideration
- Qualify and approved for Federal Work-Study
- Strong written, verbal, and customer service skills
- Ability to manage multiple tasks, prioritize, and stay organized.
- Basic knowledge of computer software (Word, Excel)
Preferred Qualifications: - Preference will be given to students in good standing of a University Honors Program (Haslam Leadership Scholars, Chancellor’s Honors Program, Honors Leadership, 1794 Scholars) or have completed the 1794 Scholars Program.
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Evaluation Procedure |
Students assistants work under the direct supervision of the Office Coordinator. Following initial tranining and orientation, student assistants will meet with the Office Coordinator on a regular basis through scheduled meetings, either in-person or via Zoom. Students and direct supervisors have ongoing communication regarding performance and development. A performance evaluation will be done at the end of the academic year. |
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Available Openings |
3 |
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Hours |
10.0 to 20.0 hours per week |
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Hourly Rate |
$11.00/hour |
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Time Frame |
All Year |
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Contact Name |
Lindsey Brindel |
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Contact Email |
lwaller1@utk.edu |
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Work Location |
Student Union 201
1502 Cumberland Avenue
Knoxville, TN 37996 |
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Phone |
865-974-5493 |
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Fax |
N/A |
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