Visitor Services Associates will staff the main desk to welcome each visitor to the museum, inform them of current exhibitions and current or upcoming programming, and answer the phone. They will walk through the exhibit spaces and engage visitors to provide directions or other general information as needed. They will help to maintain a clean environment by performing light housekeeping duties. This position reports to the museum’s Visitor Services Ambassador.
Some Key Duties & Tasks:
Represent the museum in a welcoming, energetic, professional, and friendly way.
Greet and check-in each visitor with compassion and efficiency.
Direct visitors/guests to restrooms and elevator. Help visitors/guests use the elevator as needed.
Direct students to auditorium.
Help collect visitor feedback.
Encourage visitors to become Museum Members.
Keep the desk neat and orderly.
Answering the museum’s main phoneline.
Walk through galleries and lobby to ensure cleanliness and safety.
Maintain engagement areas and occassionally lead small activities with visitors.
Opportunities to help with other museum and educational events in the future.