Job Details

  

 
Office Assistant
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Job ID 5671
Job Type On-Campus Jobs (FWS) Tier 2
Employer College of Education Health and Human Sciences - Advising Center
Date Posted Aug 08, 2024
Category Administrative
Job Description

Student workers will provide assistance and support for administrative staff and advising staff in the Office of Advising and Student Services. Available office hours for work would be 8-5 Monday-Friday based on class schedule and availability.

 

Responsibilities Associated with the Position:

Greet visitors coming into the main office lobby

Direct visitors, including faculty and other staff, to the appropriate department personnel with limited supervision.

Manage the front desk and lobby area while staff are in meetings and breaks

Document management to include scanning, printing, copying, classifying, archiving and filing

Maintain multiple phone lines with limited supervision, including being able to transfer and forward calls to appropriate queues or personnel.

Be able to answer inquiries from phone or visitors with limited assistance

Deliver to other campus offices/departments 

 

Additonal Responsibilites for Returning Students: 

Answer general questions asked by those on the phone and in person with very limited assistance

Sort and distribute mail 

Manage bulletin board for Bailey Education

Job Requirements

Returning Students: 

Excellent customer service skills and professional conduct 

Excellent problem-solving skills 

Ability to work well with limited supervision and stay on task

Extreme attention to detail

Have some knowledge of location of University buildings

Proficiency with computer systems and applications such as Microsoft Word, Excel,PowerPoint, Google docs, sheets and work work well with multiple line phone systems

Discretion and ability to respect confidentiality requirements

Excellent interpersonal skills

 

 

 

 

 

Evaluation Procedure

Students will be evaluated monthly to determine job performance, work-school balance, and absent policy. 

Available Openings 2
Hours 10.0 to 20.0 hours per week
Hourly Rate $11.50/hour
Time Frame All Year
Contact Name Demetria D Mells
Contact Email Dmells@utk.edu
Work Location 1126 Volunteer Blvd Knoxville Tn 37996
Phone 974-8194
Fax N/A
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