Job Details

  

 
Student Assistant - In Office [CR]
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Job ID 5681
Job Type On-Campus Jobs (FWS) Tier 1
Employer Accounting & Information Management
Date Posted Jul 28, 2026
Category Administrative
Job Description
Department: Accounting and Information Management (AIM)
Location: 605 Haslam Business Building, 1000 Volunteer Boulevard
Schedule: Monday – Friday, 11:00 AM – 3:00 PM (Preferred) 
The Department of Accounting and Information Management (AIM) is seeking a Federal Work Study student to provide administrative and customer support to prospective and current students, faculty, and staff. This role involves responding to inquiries, supporting faculty projects, and assisting with navigation of online systems. The ideal candidate will demonstrate strong communication skills, attention to detail, and a commitment to excellent customer service.
Key Responsibilities:
  • Respond to student, faculty, and staff inquiries via email, providing accurate and timely information.
  • Deliver high-quality customer service in all email communications.
  • Assist faculty and staff with various ongoing administrative projects using Microsoft Word and Excel.
  • Help users navigate university-related online resources and platforms.
Perform general office tasks and provide support for departmental need
  • About the Department:
    The Office of Accounting and Information Management is home to undergraduate majors, selected Business Administration courses, Master of Accountancy students, and PhD candidates. The AIM office supports the academic and professional development of its students and fosters an inclusive and collaborative work environment.
Job Requirements
Required Skills & Qualifications:

 

  • Must be eligible for Federal Work Study.
  • Strong written communication and interpersonal skills.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
  • Ability to work independently and manage time effectively.
  • Customer-service oriented with attention to detail and professionalism.
Mission Statement:
We are a community serving the citizens and businesses of Tennessee and beyond. We support learning by creating, sharing, and applying knowledge. We succeed when our work, and that of our students and partners, generates nationally and internationally recognized outcomes that improve the world.
 
Evaluation Procedure:
Student employees and their direct supervisors will engage in regular, open communication to assess job performance, provide constructive feedback, and support professional development. Periodic evaluations may be conducted to review progress, address areas for improvement, and recognize achievements.
 
Job Requirements:

 

  • Status: Must be a current student enrolled in good academic standing at the University of Tennessee.
  • Dependability: Must be reliable and punctual. Students are expected to notify their supervisor promptly if unable to work during an assigned shift.
  • Professionalism: Must consistently demonstrate professional behavior, including respectful communication, appropriate conduct, and a positive attitude.
  • Organizational Skills: Must possess strong organizational abilities, with the capacity to manage tasks efficiently and meet deadlines.
  • Cultural Awareness: Must be sensitive to and respectful of cultural diversity, and able to communicate and interact effectively with individuals of varying ages, backgrounds, and experiences.
  •  
Evaluation Procedure

Students and direct supervisors will have open and ongoing communication regarding performance and development.

Available Openings 3
Hours 0.0 to 29.5 hours per week
Hourly Rate $15.00/hour, 15.00
Time Frame All Year
Contact Name Rachel Brodman Morgan
Contact Email rbrodman@utk.edu
Work Location 1000 Volunteer Blvd 604 Haslam Business Building Knoxville Tennessee 37996
Phone 8659741744
Fax N/A
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